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Privacy Policy

Last Updated: October 21, 2026

At The Healing Host, we respect your privacy and are committed to protecting your personal information. This policy explains what information we may collect, how we use it, and the choices available to you when you visit or shop on our website.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Name and contact details.

  • Phone number, email address, and shipping address.

  • Order history, purchased products, and transaction details.

  • Information you provide through customer support messages.

  • Technical information such as IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders.

  • Contact you regarding order status, delivery, returns, or refunds.

  • Provide customer support and respond to enquiries.

  • Process payments through available payment providers.

  • Maintain website security and prevent fraudulent activity.

  • Improve our website, products, and shopping experience.

  • Send promotional communications where permitted and, where required, with your consent.

3. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website usage, and improve performance. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

4. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted service providers when necessary to operate our store, including courier companies, payment processors, website hosting providers, and technical service providers.

We may also disclose information when required by applicable law or to protect our legal rights and website security.

5. Payment Security

Payments may be processed through third-party payment providers. Your payment information is handled according to the relevant provider’s privacy and security practices. We do not intentionally store complete payment-card details on our website unless a secure, compliant payment service specifically supports such storage.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, accounting, legal obligations, and legitimate business purposes.

We take reasonable steps to protect personal information. However, no online system can guarantee absolute security.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Some records may need to be retained for legal, accounting, or other legitimate purposes.

You may also request to stop receiving promotional messages where applicable.

8. Third-Party Services

Our website may contain links to third-party websites or use external services. Their privacy practices are governed by their own policies, and we encourage you to review them.

9. Children’s Privacy

Our website is not intended to collect personal information directly from children without appropriate authorisation where required by law. Parents or guardians may contact us if they believe a child has provided personal information inappropriately.

10. Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal requirements change. Updates will be published on this page with a revised date.

11. Contact Us

For privacy-related questions or requests:

Business: The Healing Host
Email: thehealinghost0@gmail.com
WhatsApp: +92 337 2294651

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy.

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